Customer Relationship Management (CRM) software is used by businesses to manage interaction with current and future customers. Today’s CRMs have evolved into a confluence of multiple functions but the primary objective of a CRM is to serve the customers better,…
Continue Reading→What is CRM? There can be multiple definitions of CRM from different perspectives − From the viewpoint of the Management, CRM can be defined as an organized approach of developing, managing, and maintaining a profitable relationship with customers. By equating the…
Continue Reading→Salespeople work hard to obtain information about their customers. And then this information is strewn across their desk—their call software contains call logs, spreadsheets contain pipeline data, sticky notes have crucial information scribbled on them, and their calendar (digital or…
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Continue Reading→“Our list of requirements were many and MCD Software provided the best overall solution for investment professionals.” Kumar. B Director of Client Services
Continue Reading→“Being built for the healthcare industry, it provided many features out of the box that directly addressed our requirements when managing client accounts and attracting new assets.” Proprietor, Shakthi. S
Continue Reading→“We picked MCD Softwares over the competitors for two main reasons: 1) the software’s integration with our back office system, and 2) the firm’s understanding of the investment industry and its complex relationships.” Krishnan Director
Continue Reading→Software used to improve the satisfaction of patients with health services by tracking different dimensions of the service flow that a patient will experience.
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